Provision of 24/7 IT Service Desk Support to Pension Protection Fund
Pension Protection Fund · Awarded contract
AwardedProvision of 24/7 IT Service Desk Support to Pension Protection Fund
Awarded 13 Jun 2023
Awarded13 Jun 2023
Value£1,002,481.00
SupplierLITTLE FISH (UK) LIMITED
AgencyPension Protection Fund
RegionLondon
CategoryIT & Software
Expires in 7mo4y term, 85% elapsed
Awarded 13 June 2023Expires 12 June 2027
About
Pension Protection Fund awarded a contract to Little Fish (UK) Limited for the provision of a 24/7 service desk, including first and second line support for all PPF employees via email, live chat, phone, and a shared resource pod, as well as the use of the Ivanti IT Service Management tool to manage incidents and service requests.
Professional services were included to support development of automation, self-service, and innovation through agreed statements of work.
The contract value was AUD 1,002,481.
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Provision of 24/7 IT Service Desk Support to Pension Protection Fund
Won by LITTLE FISH (UK) LIMITED · Pension Protection Fund
£1.0Mawarded
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Provision of Work-Focused Activities for Jobcentre Plus (England, Scotland & Wales) – Flexible Support Fund DPS 2 (DWP)Public Services & Welfare · Closes 23 Feb 2029
Flexible Support Fund DPS 2 for Provision of Work-Focused Activities – DWP Jobcentre Plus (England, Scotland & Wales)Public Services & Welfare · Closes 23 Feb 2029
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