Care Quality Commission · Awarded contract
Awarded

Pilot of NHS Patient Experience Survey Enhancements and Expansion to Children

Awarded 30 Jan 2014

View live tenders
Awarded30 Jan 2014
Value£17,305,000.00
RegionUnited Kingdom
CategoryHealth & Medical
Ended 12y 4mo ago5mo term
Awarded 30 Jan 2014Expired 29 June 2014

Care Quality Commission awarded a contract to Picker Institute Ltd for improving the NHS Patient Experience Surveys Programme, which is the largest source of evidence on patient experience of healthcare.

The contract covers piloting four key enhancements to the audit hospital inpatient survey methodology and expanding coverage to include children and young children, in response to changes in CQC's regulatory approach and the recommendations of the Francis Inquiry.

The contract value is £17,305,000.

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Other similar contracts12

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National Under-16 Cancer Patient Experience Survey (2023–2026)Health & MedicalPicker Institute Europe
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National Cancer Patient Experience Survey Delivery by Picker Institute EuropeHealth & MedicalPICKER INSTITUTE EUROPE
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National Cancer Patient Experience Survey 2025-2029Health & MedicalPicker Institute Europe
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Extension of NHS Patient Survey Programme Approved Contractor FrameworkHealth & MedicalPICKER INSTITUTE EUROPE,PATIENT PERSPECTIVE LIMITED,QUALITY HEALTH LIMITED,BMG RESEARCH LTD
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National Patient Experience Survey for Frimley Health NHS Foundation Trust (2021-2023)Health & MedicalPatient Perspective Ltd
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Extension of NHS Patient Survey Programme Coordination Centre by Care Quality CommissionHealth & MedicalMarket and Opinion Research International t/a Ipsos Mori
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Staff Experience Survey Services for United Lincolnshire Hospitals NHS TrustConsultancy & LegalPicker Institute Europe
$100,965
Managed Service for NHS Staff Survey Co-ordination CentreConsultancy & LegalPicker Institute Europe
$632,286

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