Pilot of NHS Patient Experience Survey Enhancements and Expansion to Children
Awarded 30 Jan 2014
About
Care Quality Commission awarded a contract to Picker Institute Ltd for improving the NHS Patient Experience Surveys Programme, which is the largest source of evidence on patient experience of healthcare.
The contract covers piloting four key enhancements to the audit hospital inpatient survey methodology and expanding coverage to include children and young children, in response to changes in CQC's regulatory approach and the recommendations of the Francis Inquiry.
The contract value is £17,305,000.
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