Out of Hours Telephone Service Awarded to Appello Careline Ltd
Curo Group · Awarded contract
AwardedOut of Hours Telephone Service Awarded to Appello Careline Ltd
Awarded 01 Jul 2024
Awarded01 Jul 2024
Value£220,000.00
SupplierAppello Careline Ltd
AgencyCuro Group
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 8mo2y 12mo term, 78% elapsed
Awarded 1 July 2024Expires 30 June 2027
About
Curo Group awarded a contract to Appello Careline Ltd for the provision of an out-of-hours telephone service.
The service serves as a point of contact for Curo stakeholders when offices are closed, handling a range of matters with trained operators ensuring calls are recorded, categorised, and responded to appropriately.
The contract is for three years with an option to extend for a further two years upon satisfactory performance.
The contract value was 220,000 GBP.
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Other similar contracts12
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Award of Telecare Call Monitoring Contract 2024 to Appello Careline LimitedHealth & MedicalAppello Careline Limited
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Provision of Digital Telehealth Care System for Halton Borough CouncilIT & SoftwareAppello Careline Limited
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Award of Warden Call Monitoring Services to Appello Careline LimitedPublic Safety & SecurityAppello Careline Limited
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Appointment of Appello as Technology Enabled Care Services Provider for Coastline Housing LimitedHealth & MedicalAppello Smart Living Solutions Limited
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Out of Hours Telephone Service Awarded to Appello Careline Ltd
Won by Appello Careline Ltd · Curo Group
£220Kawarded
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Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
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