National Staff Support Text Service for NHS Health and Care Workers
NHS England · Awarded contract
AwardedNational Staff Support Text Service for NHS Health and Care Workers
Awarded 05 Aug 2022
Awarded05 Aug 2022
Value£95,000.00
SupplierMental Health Innovations
AgencyNHS England
RegionUnited Kingdom
CategoryHealth & Medical
Ended 3y 3mo ago1y term
Awarded 5 Aug 2022Expired 5 Aug 2023
About
NHS England awarded a contract to Mental Health Innovations for a national staff support text service.
The service is provided for all health and care workers across the country.
Since June 2020, over 3600 NHS staff have contacted the helpline, and the text service receives between 170-200 conversations a month from NHS staff.
The text service offers NHS staff the opportunity to converse with trained crisis volunteers.
The requirement is to run a 7-day service, 24 hours a day, that can operate nationally, and is able to cater to all groups and demographics.
The contract value is AUD 95,000.
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National Staff Support Text Service for NHS Health and Care Workers
Won by Mental Health Innovations · NHS England
£95Kawarded
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Non-Clinical Crisis Support Service for Adults in Teesside (Redcar and Cleveland, Middlesbrough, Stockton, Hartlepool)Health & Medical · Closes 17 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
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