Mystery Shopping Research on English Language Courses for Young Learners
Awarded 26 Jul 2024
About
The British Council awarded a contract to Edified for mystery shopping research into the perception of the British Council and its competitors in the face-to-face English language learning market for young learners in Europe.
The research focused on the customer journey, pricing, product information, class details, schedules, and learning materials.
The contract value was AUD 64,999.
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