Membership of The Institute of Customer Service for NS&I
NS&I · Awarded contract
AwardedMembership of The Institute of Customer Service for NS&I
Awarded 01 Feb 2022
Ended 2y 9mo ago1y 12mo term
Awarded 1 Feb 2022Expired 31 Jan 2024
About
NS&I awarded a contract to The Institute of Customer Service for a two-year membership.
The contract value is £33,200.
Similar open tenders12
TenderCloses
Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical
23 Nov 2026
Dementia Support Service – NHS Birmingham and Solihull ICB (3‑Year Contract from 1 April 2027, £834,000 p.a.)Health & Medical
06 Nov 2026
Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare
25 Nov 2026
Pension Administrative Services for Bank Employees – 6+5 Year Contract (£9M–£14M)Finance & Insurance
08 Feb 2027
Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical
23 Nov 2026
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare
25 Nov 2026
ONS Dynamic Purchasing System for Data Sources, Services and ExpertiseResearch & Development
03 Apr 2028
Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare
09 Nov 2026
Support, Maintenance and Development of NICS Identity Assurance (NIDA) and Digital Identity Verification Services – Department of FinanceIT & Software
20 Nov 2026
Dementia Support Service (Single Point of Access) – NHS Birmingham and Solihull ICBHealth & Medical
06 Nov 2026
Insurance Services 3 — 96-Month Dynamic Purchasing System (Crown Commercial Service)Finance & Insurance
07 Feb 2028
Integrated Adult Alcohol and Drug Treatment and Recovery Service – Single Accountable Provider, £7.37m p.a., from 25 Oct 2027Health & Medical
23 Dec 2026
Other similar contracts12
Contract and supplierAwarded value
Membership of the Chartered Institute for Securities and InvestmentsFinance & InsuranceChartered Institute for Securities and Investments
$23,945
Membership of the Institute of Customer Service for the Department for Work and PensionsConsultancy & LegalInstitute of Customer Service
$35,000
Membership of Customer Experience Programme by Henley Business SchoolEducation & TrainingHENLEY BUSINESS SCHOOL LIMITED
$10,500
Five-Year Membership with the Institute of Customer ServiceEducation & TrainingINSTITUTE OF CUSTOMER SERVICE
$50,000
Membership of the Personal Finance Society for National Savings & InvestmentsFinance & InsurancePersonal Finance Society
$38,895
Entry into Top 50 Companies for Customer Service Programme by NS&IConsultancy & LegalREVOLUTION EVENTS LTD
$21,585
Membership for the Institute of Customer Service by HM Land RegistryConsultancy & LegalInstitute of Customer Service
$57,000
Renewal of Customer Contact Association Membership for National Savings & InvestmentsConsultancy & LegalCustomer Contact Association
$18,500
Professional Qualification Training for NS&I by Capita Business ServicesEducation & TrainingCapita Business Services Ltd
$13,000
Syndicated Financial Research Survey for NS&IConsultancy & LegalIPSOS MORI UK LTD
$69,200
Award of Quantitative Customer Satisfaction Research Services to Discovery Research LtdConsultancy & LegalDiscovery Research Ltd
$250,000
Membership with Insight Management Academy for Customer Insight Team Training and BenchmarkingEducation & TrainingINSIGHT MANAGEMENT ACADEMY LIMITED
$13,200
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find consultancy and legal tenders in London in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Membership of The Institute of Customer Service for NS&I
Won by The Institute of Customer Service · NS&I
£33Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new consultancy and legal tenders
Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical · Closes 23 Nov 2026
Dementia Support Service – NHS Birmingham and Solihull ICB (3‑Year Contract from 1 April 2027, £834,000 p.a.)Health & Medical · Closes 6 Nov 2026
From your alert: Consultancy & Legal
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow The Institute of Customer Service and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins consultancy and legal contracts in London?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get consultancy and legal tenders in London by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
