Mediation and Assessment Service for Southampton City Council Tenants and Leaseholders
Awarded 31 May 2016
About
Southampton City Council awarded a contract to NFS Mediation Limited for the provision of a Mediation and Assessment Service to resolve issues between council tenants and leaseholders.
The service links closely with Local Housing Offices and aims to provide a high-quality, easy-to-use conflict management service, available through a referrals procedure to Southampton City Council tenants or other eligible residents.
The contract, valued at £712,500, was anticipated to commence on 1st June 2016 for an initial period of five years, with an option to extend by up to a further year at the entire discretion of the council and subject to satisfactory performance by the provider.
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