NS&I · Awarded contract

Awarded

Market Research Services for NS&I Online Research Community

Awarded 27 Jan 2024

View live tenders

Awarded27 Jan 2024

Value£348,700.00

SupplierExplain Market Research Limited

AgencyNS&I

RegionUnited Kingdom

CategoryConsultancy & Legal

Expires in 1y 3mo4y term, 69% elapsed

Awarded 27 Jan 2024Expires 26 Jan 2028

About

NS&I awarded a contract to Explain Market Research Limited for the provision of market research services to build and manage a bespoke online research community.

The community platform enables a large number of NS&I customers and a small number of non-NS&I customers to participate in research activities, including online surveys, polls, and discussions on topics such as savings, NS&I products, communications, interactions with savings providers, and app development.

The contract includes managing a community of at least 8,000 members, refreshing the existing customer community of approximately 5,000 members, and maintaining a non-NS&I customer community of 200 members.

Additionally, the supplier will deliver monthly showcases via Teams video calls, ad hoc reports for stakeholder-led content, and functionality for searching past topics.

The contract value is AUD 348,700.

Similar open tenders12

Community Information, Advice and Guidance Services for The CouncilPublic Services & Welfare

23 Nov 2026

Online Legal Research and Know‑How Service for Westminster City Council and Royal Brough of Kensington and CheleaConsultancy & Legal

06 Nov 2026

Subscription for Market Intelligence and Document Search Platform – Financial Reporting Council (UK)IT & Software

18 Nov 2026

ONS Dynamic Purchasing System for Data Sources, Services and ExpertiseResearch & Development

03 Apr 2028

Web-Based Company Information Database Subscription – Competition and Markets AuthorityIT & Software

11 Nov 2026

Market Engagement: Income Advice and Guidance Service for Older People – London Borough of CroydonPublic Services & Welfare

11 Nov 2026

Market Engagement — Community Safety Patrolling and Response Services for London Borough of CroydonPublic Safety & Security

09 Nov 2026

Review of Day Opportunities for Adults with Learning Disabilities in Islington – Market AppraisalPublic Services & Welfare

16 Nov 2026

Framework for Digital Transformation, Libraries and Research & Innovation Consultancy – UK Non‑Profit SectorConsultancy & Legal

05 Nov 2026

Labour Market Intelligence Tool for Students, Graduates and Careers Advisers – Request for Information (LJMU)IT & Software

09 Nov 2026

Norfolk County Council Community Mental Health Outreach and Support Service – County-wideHealth & Medical

28 Mar 2027

Flexible Employee Benefits Administration Service and Cloud Platform – Ofcom (from July 2027)IT & Software

30 Nov 2026

Other similar contracts12

Market Research Services for Online Customer Research Panel by NS&IConsultancy & LegalExplain Market Research,Explain Research

$25,000

Provision of Omnibus Research Services to NS&IConsultancy & LegalYonder Consulting Ltd

$280,000

Quantitative Research Services for NS&IConsultancy & LegalDiscovery Research Limited

$215,420.76

Provision of Online Marketing Media Monitoring Service to NS&IIT & SoftwareEbiquity Associates Limited

$50,000

Syndicated Financial Research Survey for NS&IConsultancy & LegalIPSOS MORI UK LTD

$69,200

Provision of Online Cloud-Based Competitor Marketing Communications Monitoring Service to National Savings and InvestmentsIT & SoftwareADVERTISING INTELLIGENCE LIMITED

$59,518

Consumer and Market Intelligence Reporting on Technology Use for NS&IConsultancy & LegalForrester

$25,000

Provision of Omnibus Research Services to National Savings & InvestmentsConsultancy & LegalPopulus Limited

$225,000

Award of Web Survey Research Services to eDigitalResearch plc by National Savings & InvestmentsConsultancy & LegaleDigitalResearch plc

$75,000

Provision of UK/GB Tracking Survey of Savings and Investments Market for NS&IResearch & DevelopmentIpsos Mori UK Limited

$86,249.63

Competitor Marketing Communications Monitoring for NS&I Retail Finance SectorConsultancy & LegalADVERTISING INTELLIGENCE LTD

$78,054

Financial Market Intelligence Reports and Monitoring Services Awarded to Moneyfacts Group plc by NS&IFinance & InsuranceMoneyfacts Group plc

$96,750

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find consultancy and legal tenders in United Kingdom in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.

Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.

Instant or dailyGet an email when a match is published, or one summary a day.

Gmail

OutlookAny other inboxWorks with any email address

GovMarketto you

7:00 am

2 new consultancy and legal tenders

Community Information, Advice and Guidance Services for The CouncilPublic Services & Welfare · Closes 23 Nov 2026

Online Legal Research and Know‑How Service for Westminster City Council and Royal Brough of Kensington and CheleaConsultancy & Legal · Closes 6 Nov 2026

From your alert: Consultancy & Legal

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.

Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Explain Market Research Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.

Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.

Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get consultancy and legal tenders in United Kingdom by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month