OFFICE OF RAIL AND ROAD · Awarded contract

Awarded

Market Research on Passenger Awareness of Planned Rail Disruption

Awarded 21 Dec 2016

View live tenders

Awarded21 Dec 2016

Value£65,459.00

SupplierAECOM LIMITED

AgencyOFFICE OF RAIL AND ROAD

RegionUnited Kingdom

CategoryConsultancy & Legal

Ended 9y 6mo ago5mo term

Awarded 21 Dec 2016Expired 4 May 2017

About

Office of Rail and Road awarded a contract to AECOM Limited for market research to update its understanding of passenger awareness of planned rail service disruption, including how and when passengers become aware of possessions.

The research will derive robust quantitative estimates regarding the timing and level of passenger awareness, using expert questionnaire design and a methodology combining interviews with passengers on disrupted journeys and those who recently took undisrupted journeys, potentially supplemented by ticket sales data analysis.

The findings will inform policy on incentivising Network Rail to notify operators sufficiently early regarding planned service disruption.

The contract value is AUD 65,459.

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