Survey of Disabled Passengers' Access to Rail Complaints and Redress Processes
OFFICE OF RAIL AND ROAD · Awarded contract
AwardedSurvey of Disabled Passengers' Access to Rail Complaints and Redress Processes
Awarded 13 Nov 2023
Awarded13 Nov 2023
Value£45,314.95
SupplierTRAJECTORY LIMITED
AgencyOFFICE OF RAIL AND ROAD
RegionUnited Kingdom
CategoryTransport & Logistics
Ended 2y 8mo ago4mo term
Awarded 13 Nov 2023Expired 1 Mar 2024
About
The Office of Rail and Road awarded a contract to Trajectory Limited to conduct a survey understanding whether appropriate and proportionate provision is being made for disabled passengers in accessing train and station operators' complaints and redress processes, including disabled passengers' awareness, perceptions, and experiences of the Rail Ombudsman.
The contract value was AUD 45,314.95.
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Survey of Disabled Passengers' Access to Rail Complaints and Redress Processes
Won by TRAJECTORY LIMITED · OFFICE OF RAIL AND ROAD
£45Kawarded
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