Liverpool City Council · Awarded contract
Awarded

MainStay Access Gateway IT System Support and Advice Services for Liverpool City Council

Awarded 30 Jun 2024

View live tenders
Awarded30 Jun 2024
Value£451,806.00
SupplierLiverpool YMCA
AgencyLiverpool City Council
RegionUnited Kingdom
CategoryIT & Software
Expires in 8mo2y 12mo term, 78% elapsed
Awarded 30 June 2024Expires 29 June 2027

About

Liverpool City Council awarded a contract to Liverpool YMCA for the MainStay access gateway, an IT system with dedicated advice and support for commissioned services, local authorities, service users, and stakeholders working with vulnerable households affected by homelessness across the Liverpool City Region.

The contract, valued at AUD 451,806, included an advice line/help desk for commissioned services and referrers, system training for all users with guidance manuals and system alerts, project management, reporting, data analysis and cleansing, regular system audits, and licence negotiations between IT developer CDP and the six local authorities using the gateway.

The MainStay system assists Liverpool's Adult Services commissioners with pathway management, contract and performance management, including measuring KPIs for all commissioned services obliged to use the system.

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