Wirral Borough Council · Awarded contract

Awarded

Provision of MainStay Web-Based Client Management System for Homeless Accommodation in Liverpool City Region

Awarded 30 Jun 2024

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Awarded30 Jun 2024

Value£102,780.00

SupplierLiverpool YMCA

AgencyWirral Borough Council

RegionUnited Kingdom

CategoryIT & Software

Expires in 8mo2y 12mo term, 78% elapsed

Awarded 30 June 2024Expires 29 June 2027

About

Wirral Borough Council awarded a contract to Liverpool YMCA for the MainStay web-based client management system for homeless accommodation across the Liverpool City Region.

The contract, valued at AUD 102,780, covers the MainStay access gateway, which includes an IT system and dedicated advice and support to commissioned services, local authorities, service users, and stakeholders working with vulnerable households affected by homelessness.

Key deliverables include an advice line/help desk, system training and guidance manuals, project management, reporting and data analysis, regular system audits, and licence negotiations between IT developer CDP and the six local authorities using the system.

The system supports Adult Services commissioners with pathway management, contract and performance management, including KPI measurement for all commissioned services.

Liverpool City Council led the procurement exercise on behalf of the Liverpool City Region Councils (DN712458), and this publication records Wirral Council's partner agreement.

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