Lambeth Council · Awarded contract
Awarded

Lambeth Council Awarded Telephone Survey Consultancy to BMG Research

Awarded 31 Mar 2016

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Awarded31 Mar 2016
Value£25,000.00
SupplierBMG research
RegionLondon
CategoryConsultancy & Legal
Ended 8y 7mo ago1y 12mo term
Awarded 31 Mar 2016Expired 30 Mar 2018

Lambeth Council awarded a contract to BMG Research for consultancy to deliver an ongoing programme of regularised telephone surveys for Lambeth Housing Management, beginning 1 April 2016 for up to 24 months.

The research comprised four surveys: Estate Services and Responsive Repairs surveys, requiring approximately 650 interviews per month with monthly reporting, and New Tenant satisfaction and Anti-social Behaviour (ASB) surveys, requiring at least 50 interviews per month with quarterly reporting.

The maximum budget was £100k for a 12-24 month period, and the contract value was £25,000.

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