Independent Complaint Review Service for Lottery Distributors
Sport England · Awarded contract
AwardedIndependent Complaint Review Service for Lottery Distributors
Awarded 01 Nov 2015
Awarded01 Nov 2015
Value£30,000.00
SupplierVerita Consultants LLP
AgencySport England
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 7y ago4y term
Awarded 1 Nov 2015Expired 31 Oct 2019
About
Sport England awarded a contract to Verita Consultants LLP for the provision of an independent complaint review service for the Lottery distributors and their customers.
The service includes determining eligibility for independent complaint review, setting out terms of reference for investigation, investigating complaints, producing written reports with findings and recommendations, and providing an annual report for Lottery management and board members.
The contract has a maximum value of £90,000, excluding VAT, spread evenly across three years, with an option to extend for a fourth year.
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Independent Complaint Review Service for Lottery Distributors
Won by Verita Consultants LLP · Sport England
£30Kawarded
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