Welland Procurement · Awarded contract

Awarded

Implementation of AI Digital Assistant (Aida) for Rutland County Council's Adult Social Care Integrated Front Door

Awarded 03 Jul 2026

View live tenders

Awarded03 Jul 2026

Value£33,600.00

SupplierRed Bullet Web Development Ltd

AgencyWelland Procurement

RegionUnited Kingdom

CategoryIT & Software

Expires in 8mo1y term, 35% elapsed

Awarded 3 July 2026Expires 3 July 2027

About

Welland Procurement awarded a contract to Red Bullet Web Development Ltd for the provision of an AI Digital Assistant (Aida) to support Rutland County Council’s Adult Social Care Integrated Front Door.

The solution provides a WhatsApp-based conversational channel for residents, carers, and professionals to access information, advice, and signposting, using an authority-approved knowledge base to ensure consistent and controlled responses.

The service operates alongside existing provision, including appropriate safeguarding controls and escalation to the Authority where required, and includes implementation, configuration, and ongoing support.

The contract value is £33,600, procured via PCR 2015 under the CCS GCloud 14 (RM1557.14) framework.

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