Water Services Regulation Authority (Ofwat) · Awarded contract

Awarded

Hosting, Support, and Maintenance of Ofwat and Open Water Websites with UX Research and Refresh

Awarded 05 Feb 2020

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Awarded05 Feb 2020

Value£89,985.00

SupplierJBi Digital

AgencyWater Services Regulation Authority (Ofwat)

RegionWest Midlands

CategoryIT & Software

Ended 4y 8mo ago2y 1mo term

Awarded 5 Feb 2020Expired 27 Feb 2022

About

Water Services Regulation Authority (Ofwat) awarded a contract to JBi Digital for hosting, support, and maintenance of the Ofwat and Open Water websites, including secure hosting, firewall, and quarterly vulnerability scanning; WordPress core and plugin updates; daily backups and weekly server snapshots; and telephone and email support with defined response times.

The contract also covers additional functionality development, such as a microsite and automatic deletion of form data older than 12 months, as well as a user experience deep dive and research for the Ofwat main site, incorporating stakeholder research, and a subsequent website refresh to align with new branding and government accessibility requirements.

The contract value is £89,985.

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Wiltshire Council Water and Wastewater Services Contract – Commencing June 2027Water & Sanitation · Closes 6 Nov 2026

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Hosting, Support, and Maintenance of Ofwat and Open Water Websites with UX Research and Refresh

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