DEPARTMENT FOR EDUCATION · Awarded contract
Awarded

Get into Teaching Information Service: Contact Centre and One-to-One Advice

Awarded 30 Sep 2018

View live tenders
Awarded30 Sep 2018
Value£23,250,000.00
RegionUnited Kingdom
CategoryEducation & Training
Ended 3y 1mo ago5y term
Awarded 30 Sept 2018Expired 29 Sept 2023

The Department for Education awarded a contract to Teleperformance UK Limited for the Get into Teaching Information Service, comprising a contact centre and a one-to-one advice service for eligible registrants to the Get into Teaching website.

The service aims to maximise recruitment of trainee teachers and returning teachers across England.

The contact centre provides advice and guidance via phone and chat, assists with website registration, makes outbound calls to registered candidates to encourage applications for priority subjects and validate eligibility for one-to-one support, and the Registrant Advice Service delivers dedicated advisor support.

The contract value is AUD 23,250,000.

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