Birmingham City Council · Awarded contract
Awarded

External Tenant Engagement Review for Birmingham City Council Housing Service

Awarded 12 Jul 2021

View live tenders
Awarded12 Jul 2021
Value£24,800.00
SupplierTpas
AgencyBirmingham City Council
RegionWest Midlands
CategoryConsultancy & Legal
Ended 4y 12mo ago4mo term
Awarded 12 July 2021Expired 12 Nov 2021

About

Birmingham City Council awarded a contract to Tpas for an external review of tenant engagement practices within its housing service.

The review assessed compliance with legislation and alignment with best practices of social housing providers, covering governance and transparency, scrutiny, business and strategy, complaints, information and communication, resources for engagement, and community and wider engagement.

It measured current practices against the Social Housing White Paper and tenant engagement elements of the Building Safety Bill, identified improvements, and developed an action plan based on weaknesses found.

The contract value was £24,800 and the period was 4 months commencing 12th July 2021.

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