Extension of 'Tell us about Your Care Partnership' Contract with Carers UK

About

Care Quality Commission awarded a contract to Carers UK for a 12-month extension of the 'Tell us about Your Care Partnership' contract.

The contract involves the continuous supply of agreed volumes of 'Share your experience' web forms, completed by the supplier on behalf of members of the public, providing information about individual experiences of care at named health and social care services.

This supports ongoing monitoring of services to enable effective regulation of the quality of health and social care services in England.

The supplier must already hear from members of the public reporting experiences of care at named health and social care services across England as part of existing business functions.

The contract also includes promotion of CQC to the public, the standards of care people have a right to expect, CQC's role in regulating, monitoring and inspecting services, and encouragement for people to use inspection reports to inform choice and share experiences to improve care.

The contract value is £16,200.