Extension of 'Tell Us About Your Care Partnership' Contract for Public Experience Reporting to CQC

About

Care Quality Commission awarded a contract to MIND (The National Association for Mental Health) for a 12-month extension of the 'Tell us about Your Care Partnership' contract.

The supplier will provide a continuous supply of agreed volumes of Share your experience web forms completed on behalf of members of the public, detailing individual experiences of care at named health and social care services.

This supports ongoing monitoring and effective regulation of the quality of health and social care services in England.

The supplier must already receive reports from members of the public about experiences of care at named services across England as part of existing business functions.

Additionally, the contract includes promotion of CQC to the public, the standards of care people can expect, CQC's role in regulating, monitoring, and inspecting services, and encouraging people to use inspection reports to inform choice and share experiences to improve care.

The contract value is £17,779.