London Borough Of Camden Council · Awarded contract

Awarded

Direct Award for Psychologically Informed Consultation and Training Model in Camden Landlord Services

Awarded 01 Mar 2021

View live tenders

Awarded01 Mar 2021

Value£498,070.00

SupplierCamden and Islington NHS Foundation Trust

AgencyLondon Borough Of Camden Council

RegionLondon

CategoryHealth & Medical

Ended 3y 8mo ago1y 12mo term

Awarded 1 Mar 2021Expired 28 Feb 2023

About

London Borough Of Camden Council awarded a contract to Camden and Islington NHS Foundation Trust for the delivery of a psychologically informed consultation and training model in Camden Landlord Services.

The direct award was made due to the influence of Covid-19 on the client base and the need to further support them.

The contract, valued at £498,070, expands a pilot that has been running since January 2019 into a dedicated service monitored by officers.

The model, known as PICT, is an innovative service delivery approach based on 'consulting to the system' through co-location.

The pilot has been successful in addressing issues related to the at least 30% of residents in Camden Landlord Services who suffer from a diagnosed mental illness.

Key benefits realised through the pilot include improved relationships with service users, Neighbourhood Housing Officers having greater knowledge and confidence to work with residents presenting with complex needs, and reduced staff burnout by increasing understanding and compassion towards residents.

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