Design and Implementation of AI Chatbot for Family Hub Network by Bournemouth Christchurch and Poole Council

Awarded 31 Mar 2024

View live tenders
Awarded31 Mar 2024
Value£72,025.00
SupplierTransparity
RegionUnited Kingdom
CategoryIT & Software
Ended 1y 7mo ago12mo term
Awarded 31 Mar 2024Expired 30 Mar 2025

Bournemouth Christchurch and Poole Council awarded a contract to Transparity for the design and implementation of a fully customisable AI chatbot.

The chatbot was developed with input from partners and users across Bournemouth and Christchurch to meet their needs and expectations.

It integrates the Family Information Directory (including the Local Offer), the BCP Website, and the Online Booking Sessions Portal into one interactive and intuitive platform using Generative AI and Natural Language Processing.

The contract value was £72,025.

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