Customer Experience Survey for DWP Service Modernisation Programme
Department for Work and Pensions · Awarded contract
AwardedCustomer Experience Survey for DWP Service Modernisation Programme
Awarded 03 Nov 2023
Awarded03 Nov 2023
Value£720,494.10
SupplierIFF Research Ltd
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 1y ago2y term
Awarded 3 Nov 2023Expired 2 Nov 2025
About
Department for Work and Pensions awarded a contract to IFF Research Ltd for a large-scale two-wave customer survey monitoring changes to customer experience in relation to the implementation of DWP's Service Modernisation Programme (SMP).
The contract value is £720,494.1.
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