Sunderland City Council · Awarded contract
Awarded

Award of Locality-Based First Tier Welfare Rights Advice Services in Sunderland

Awarded 30 Apr 2020

View live tenders
Awarded30 Apr 2020
Value£860,000.00
RegionNorth East
CategoryPublic Services & Welfare
Ended 3y 7mo ago2y 11mo term
Awarded 30 Apr 2020Expired 30 Mar 2023

Sunderland City Council awarded a contract to Citizens Advice Sunderland and ShARP for the provision of a Locality Based First Tier Welfare Rights Advice Service across the five Sunderland localities.

The service delivers first tier welfare rights information, advice, and guidance on Welfare Benefits, Debt & Money Advice, Housing Rights, Employment Rights, challenges to Council Tax and Housing Benefit decisions (including up to Unified Appeal Tribunals), and general housing need advice supporting homelessness prevention.

The framework is divided into lots by locality, with a sole provider per lot, and call-off contracts for main locality advice provision awarded simultaneously with the framework award.

The contract value is AUD 860,000.

Similar open tenders12

Free Debt Counselling and Welfare Rights Advice Service for Vulnerable Residents – Argyll and Bute CouncilPublic Services & Welfare
20 Nov 2026
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare
19 Nov 2026
Welfare Advice and Advice Network Support & Training – Bradford DistrictPublic Services & Welfare
04 Dec 2026
Early Help for Adults Navigator Service Redesign – Manchester City CouncilPublic Services & Welfare
23 Nov 2026
Supported Housing Needs Assessment – City of York CouncilConsultancy & Legal
05 Nov 2026
Advice and Inclusion Service for Housing and Homelessness Prevention — Cheltenham Borough Council (2026)Public Services & Welfare
25 Nov 2026
Framework for Enhanced Residential Services for Working-Age Adults with Disabilities or Mental Health Needs – Cumberland CouncilPublic Services & Welfare
30 Apr 2029
Early Help for Adults Navigator Service Redesign – Manchester City CouncilPublic Services & Welfare
23 Nov 2026
Housing Support Services – Housing First, Outreach Tenancy Support and Supported Accommodation (Falkirk Council area)Public Services & Welfare
09 Nov 2026
Birmingham Flexible Contracting Agreement for Refugee Support and Integration Services (Lots 1–5)Public Services & Welfare
30 Mar 2027
Specialist Community Support, Day, Mentoring and Supported Living Services Framework – South Gloucestershire CouncilPublic Services & Welfare
31 Aug 2029
Framework for Older Adults Residential and Nursing Care Services – Cumberland CouncilHealth & Medical
13 May 2029

Other similar contracts12

Award of First Tier Welfare Rights Advice Service across Sunderland LotsPublic Services & WelfarePallion Action Group,Citizen Advice Sunderland,Shiney Advice & Resource Project
$1,075,000
Award of Advice, Advocacy and Welfare Benefits Service for ShropshirePublic Services & WelfareCitizens Advice Bureau
$3,103,500
Provision of Welfare Advice Services (Tier 1 and 2) by Citizens Advice LeicestershirePublic Services & WelfareCITIZENS ADVICE LEICESTERSHIRE
$318,848
Award of Social Welfare Advice Services to Citizens Advice LeicestershirePublic Services & WelfareCitizens Advice Leicestershire
$1,502,185
Award of Citywide Advice Service to Staffordshire North & Stoke on Trent Citizens Advice BureauxPublic Services & WelfareStaffordshire North & Stoke on Trent Citizens Advice Bureaux
$1,814,500
Award of Citywide Advice Service to Citizens Advice BureauxPublic Services & WelfareStaffordshire North and Stoke-on-Trent Citizens Advice Bureaux
$2,000,015
Award of City-Wide Advice Service for Debt, Welfare, Benefits, and Housing SupportPublic Services & WelfareCitizens Advice Manchester
$2,880,000
Provision of Independent Housing Advice by Shelter for Sunderland City CouncilPublic Services & WelfareShelter
$50,000
Award of Welfare Reforms, Disability and Benefit Advice Service to Southampton Advice and Representation Centre Ltd.Public Services & WelfareSouthampton Advice and Representation Centre Ltd.
$158,335
Award of City-Wide Debt, Welfare, Benefits, and Housing Advice Service to Citizens Advice ManchesterPublic Services & WelfareCitizens Advice Manchester
$2,879,358
Award of Legal Entitlement Advice Services Contract to Birmingham Citizens Advice BureauConsultancy & LegalBirmingham Citizens Advice Bureau Service Ltd
$1,200,000
Award of Welfare Benefits and Debt Advice Service in BirminghamPublic Services & WelfareBirmingham Citizens Advice Bureau Service Ltd,Birmingham Settlement,Spitfire Advice and Support Services ( Formally Castle Vale Tena
$667,500

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find public services and welfare tenders in North East in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Citizens Advice Sunderland,ShARP and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get public services and welfare tenders in North East by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.