Award of Healthwatch Services Contract for Solihull Borough
Awarded 30 Jun 2020
About
Coventry - Solihull - Warwickshire awarded a contract to Healthwatch Birmingham for the provision of a Healthwatch Service in the borough of Solihull.
The contract is for 3 years starting on 1st July 2020 with the option to extend for 1 + 1 years, at a value of £776,610.
The service is required to deliver the seven functions of Healthwatch as described in the service specification, including gathering views and understanding the experiences of people who use services, carers and the wider community; making people's views known; promoting and supporting the involvement of people in the commissioning and provision of local care services and how they are scrutinised; recommending investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC); providing information (signposting) about access to services and support for making informed choices; making the views and experiences of people known to Healthwatch England (and to other local Healthwatch organisations), and providing a steer to help it carry out its role as national champion; and NHS Complaints Advocacy identification and signposting.
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