Award of Family Financial Inclusion Support Service to Aspire Housing Ltd by Newcastle-under-Lyme Borough Council

About

Newcastle-under-Lyme Borough Council awarded a contract to Aspire Housing Ltd for the provision of a Family Financial Inclusion Support Service.

The service works with families in specific communities in Newcastle who have issues relating to financial inclusion and debt management, as part of a whole family approach.

It delivers targeted localised financial inclusion support, regulated debt advice, guidance and access to financial products and services, improved access to digital services, specific help on fuel and furniture poverty, practical support to sustain accommodation, benefit advice, budgeting and money management, support to get best value with household bills, support with education, employment and training, preventative financial inclusion inputs to young people, and preparation and support for households at County Court and Magistrates Court, especially if self-representing.

The provider maintains up-to-date, accurate and detailed case records for each household and provides a visible presence across the Borough to offer support, awareness and education on financial inclusion and debt management issues.

The contract value is £111,000.