Award of Debt Recovery Contact Centre Telephony Services to Corporate Project Solutions Limited
The Pensions Regulator · Awarded contract
AwardedAward of Debt Recovery Contact Centre Telephony Services to Corporate Project Solutions Limited
Awarded 04 Feb 2022
Awarded04 Feb 2022
Value£167,790.00
AgencyThe Pensions Regulator
RegionUnited Kingdom
CategoryIT & Software
Ended 3y 3mo ago1y 6mo term
Awarded 4 Feb 2022Expired 30 July 2023
About
The Pensions Regulator awarded a contract to Corporate Project Solutions Limited for debt recovery contact centre services, following the deployment of a Teams Telephony Solution with direct routing and Anywhere 365 contact centre functionality.
The single tender was necessitated by an insource programme requiring an additional call centre service that could not be added to the original contract.
Valued at £167,790, the contract will remain in place for 17 months, after which contact centre services will be procured competitively.
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Award of Debt Recovery Contact Centre Telephony Services to Corporate Project Solutions Limited
Won by CORPORATE PROJECT SOLUTIONS LIMITED · The Pensions Regulator
£168Kawarded
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Telecommunications Services Dynamic Purchasing System (60‑month) – Procurement Assist Limited / iFM BoltonTelecommunications · Closes 31 May 2029
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Key requirementsFrom 12 documents
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