Award of Consultancy Services for Digital Home Care Feasibility Research to Aston University
Awarded 13 Mar 2019
About
Birmingham City Council awarded a contract to Aston University for the provision of consultancy services to undertake user and market research examining the feasibility of reducing home care visits while improving overall satisfaction through technology.
The contract, valued at £17,500, commenced immediately and was scheduled to complete by 31 March 2019, resulting in a comprehensive report with findings and recommendations.
The successful applicant worked with Birmingham City Council teams in Information Technology & Digital (IT&D) Services and Adult and Social Care, as well as partners from Worcestershire County Council and Solihull MBC, reporting directly to the Head of Business Engagement, IT&D.
Required expertise included creation and delivery of digital healthcare for people living in the community, especially older adults; experience with sensors and their integration with community care; a strong research record in digital healthcare; experience training carers in health technologies; machine learning and artificial intelligence expertise in healthcare; links with service users and providers within the partners' catchment areas; links with companies providing sensors and digital platforms; and a background in computer science and software engineering.
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