Appointment of Retail Operations Management Specialist for Tenant Assessment at Transport for London
TRANSPORT FOR LONDON · Awarded contract
AwardedAppointment of Retail Operations Management Specialist for Tenant Assessment at Transport for London
Awarded 17 Apr 2016
Awarded17 Apr 2016
Value£352,460.00
SupplierESA Market Research Limited,
AgencyTRANSPORT FOR LONDON
RegionLondon
CategoryConsultancy & Legal
Ended 7y 7mo ago2y 12mo term
Awarded 17 Apr 2016Expired 7 Apr 2019
About
Transport for London awarded a contract to ESA Market Research Limited for the appointment of a Retail Operations Management specialist to assess the output of its tenants in terms of customer-centric delivery and facilities care.
The contract value is £352,460.
Similar open tenders12
TenderCloses
Operator for Southwark Purpose-Built Student Accommodation – 429 Private StudiosPublic Services & Welfare
02 Dec 2026
Department for Transport Call-Off Contract for Shared Transport Research, Evaluation and AnalysisConsultancy & Legal
12 Nov 2026
Customer Survey Research Partner for Tenant Satisfaction Measures and Monthly Transactional Surveys – PeabodyConsultancy & Legal
09 Nov 2026
University of Portsmouth Business Travel Management Services – Pre-Market EngagementTransport & Logistics
16 Nov 2026
Specialist Immigration Advice Services for Single Adults Sleeping Rough in London — 5 Regional LotsConsultancy & Legal
17 Dec 2026
10-Year DPS for Construction Consultancy Services Supporting Housing, Education and Regeneration – Tower Hamlets & UK Local AuthoritiesConsultancy & Legal
05 Jul 2030
Enfield Council Stock Condition Surveys for ~15,800 Housing PropertiesConsultancy & Legal
16 Nov 2026
Security Services for Transport for Wales Network – Stations, Depots and On‑Train OperationsPublic Safety & Security
14 Jan 2027
Preliminary Market Engagement for Real-Time Location System – Leeds Teaching Hospitals NHS TrustIT & Software
13 Oct 2032
Installation and Operation of Automated Parcel Lockers on Hackney Housing EstatesTransport & Logistics
25 Nov 2026
Traffic Management Services for Events – Hull City Council (Jan 2027 start, 3-year contract)Transport & Logistics
04 Dec 2026
Electrical Maintenance and Installation Services for Tower Hamlets Council BuildingsConstruction
23 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Retail and Leisure Needs Study for Transport for LondonConsultancy & LegalPeter Brett Associates LLP
$29,176
Office Market Trends Review for Transport for LondonConsultancy & LegalRamidus Consulting Ltd,
$74,750
Office Market Trends Review for Transport for LondonConsultancy & LegalRamidus Consulting Ltd,
$74,750
Employee Engagement Research Services for Transport for LondonConsultancy & LegalORC International
$1,300,877
Provision of Customer Information Assistant Services for Transport for LondonTransport & LogisticsTransport Investigations Ltd
$4,500,000
Employee Engagement Research Services Contract Awarded to ORC International by Transport for LondonConsultancy & LegalORC International Ltd
$1,300,877
Retail Need Study for Transport for London Awarded to Experian LimitedConsultancy & LegalEXPERIAN LIMITED,
$77,550
Provision of Value Enhancement Specialist Services for Station Upgrades by Transport for LondonConsultancy & LegalLandolt and Brown Limited,
$450,000
Value Enhancement Specialist Services for Station Upgrades by Transport for LondonTransport & LogisticsITM Monitoring Limited,
$450,000
Appointment of Specialist Cost Consultant for Health, Safety and Environmental Services on East Industrial Development ProjectConsultancy & LegalTemple Group Ltd,
$86,082
Change Management Consultancy Support Services for Transport for LondonConsultancy & LegalAdvanced Workplace Associates Ltd,
$109,000
Provision of Evaluation Research Support to the Department for TransportConsultancy & LegalMARKET & OPINION RESEARCH INTERNATIONAL LIMITED
$400,000
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find consultancy and legal tenders in London in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Appointment of Retail Operations Management Specialist for Tenant Assessment at Transport for London
Won by ESA Market Research Limited, · TRANSPORT FOR LONDON
£352Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new consultancy and legal tenders
Operator for Southwark Purpose-Built Student Accommodation – 429 Private StudiosPublic Services & Welfare · Closes 2 Dec 2026
Department for Transport Call-Off Contract for Shared Transport Research, Evaluation and AnalysisConsultancy & Legal · Closes 12 Nov 2026
From your alert: Consultancy & Legal
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow ESA Market Research Limited, and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins consultancy and legal contracts in London?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get consultancy and legal tenders in London by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
