Tender: WCC Housing Needs Integrated Singles & Outreach Services – Assertive Outreach, First Contact and Hub Support (3 Lots)

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WCC is seeking a supplier for Integrated Singles and Outreach Services delivered across three Lots: Lot 1 Assertive Outreach Services to build strong ongoing relationships and provide support for long-term homeless people with complex needs and long-term recovery planning; Lot 2 First Contact Team to act as the first point of contact for movement into and out of rough sleeping (FLOW) and those at risk, delivering rapid, trauma-informed early interventions; and Lot 3 Hub Support Team to provide a central coordination point for statutory services and housing, triaging needs, coordinating multi-agency planning and providing a building with working space for 20 Council staff plus capacity for service user walk-ins and confidential meetings. The estimated Contract Commencement Date is 06/02/2026 with an estimated Service Commencement Date of 01/04/2026. The initial contract period is 3 years with provision to extend up to a further 4 years (total up to 7 years) expiring no later than 31 March 2033. During the contract the Authority may require additional services up to 25% of the total contract value per Lot. A tender event will be held via Microsoft Teams on Monday 18th November 2025.