Tender: Rough Sleeping Services to include Migrant Accommodation Pathway Services, Crisis Prevention and Response Services and London Navigator Team Services

About

Transport for London (TfL) is procuring on behalf of the Greater London Authority (GLA), and invites suitably qualified suppliers to participate in an Open Procedure for the delivery of services under the Mayor's Rough Sleeping Programme. This recommissioning process presents a vital opportunity to reshape the future of rough sleeping services to achieve the Mayor's Rough Sleeping Plan of Action, (https://www.london.gov.uk/programmes-strategies/housing-and-land/mayors-priorities-londons-housing-and-land/homelessness/services-people-experiencing-homelessness-including-sleeping-rough/mayors-rough-sleeping-plan-action) with the ambitious goal of ending rough sleeping in London by 2030. We are seeking to transform service delivery models to preventing returns to rough sleeping, and ensure targeted sustainable routes off the streets. They are three lots in total and it covers: Lot 1 - Migrant Accommodation Pathway Services - This is a specialist service aimed at improving outcomes for non-UK nationals Rough sleeping or at risk of rough sleeping in London. Lot 2 - Crisis Prevention and Response Services - This is a new service which will replace the current Rapid Response Outreach Team. It will also incorporate the phoneline, currently delivered through the separate Street Link London service. To enable a transition from current service provision to a new model of support focused on prevention and assisting more people without the need for outreach contact, there is a phased approach to the delivery of the service. Lot 3 - Lot 3 - London Navigator Team Services (LNT) This service provides specialist support for people with long histories of rough sleeping, who are part of the Target Priority Group. LNT Core Service • Personalised and intensive support which can stay with people on their journey from the streets to home. • Support for people experiencing severe and multiple disadvantage to navigate local systems to access both housing and the support they need in all areas of their life. • The LNT Housing Scheme - 40 ringfenced social housing units, housing people from the LNT caseload under a housing-led model.