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Tender: Project Manager for Phase 1 Delivery of Northern Ireland Energy Customer Care Register

Released 2 months ago

Closed05 Oct 2026

Est. valueEstimate£30K to £700K

LocationNorthern Ireland

AgencyUtility Regulator

SourceFind a Tender

CategoryIT & Software

Submissions closedClosed Mon, 5 Oct 2026

About

The Northern Ireland Authority for Utility Regulation (UR) is seeking a supplier to develop, implement and manage delivery of a project plan for Phase 1 of the Customer Care Register project. Phase 1 will deliver a joint electricity and gas Customer Care Register (the energy CCR) that is two-tiered, comprising a medical tier (for those reliant on electricity for healthcare needs and those with a terminal illness) and a needs-based tier; the water Customer Care Register will remain single-tier during Phase 1 and will not introduce needs-based recording. Further details on requirements are outlined in the Specification document.

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2 new IT and software tenders

System Integrator for Billing and CRM Implementation – United UtilitiesIT & Software · Closes 18 Dec 2026

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