Supplier · IT & Software, Health & Medical, Telecommunications

Puzzel Limited

Won in the last 12 months£12M16 contractsValue won per quarter, last three years

Contracts on record16£12M in total

Running now0Latest win Oct 2026

Next contract endingNov 2026£580K · The Royal Borough of Kingston upon Thames

Biggest buyerCare Quality Commission41% of their value

What they win

How much they win each year, the size of a typical contract, and every contract on record.

Contract history

COV - Contact Support CentreIT & Software£1.9M Award of Single Telephony Solution for NHS England Contact Centre and National Service Desk to Puzzel LtdTelecommunications£752K31/08/2025 NHSE Customer Contact CentreHealth & Medical£42K30/04/2025 Provision of Omnichannel Contact Centre Solution to Care Quality CommissionIT & Software£2.3M31/03/2025 Extension of G Cloud Framework Call-Off Contract for Customer Experience Platform for HR ActivitiesIT & Software£84K01/12/2024 Provision of Cloud Contact Centre Services to OfstedIT & Software£810K01/11/2024 Continued Service of Puzzel Customer Contact Centre Telephony Platform by NHS EnglandIT & Software£127K30/04/2024 Supply of Cloud-Based Omnichannel Contact Centre Solution to BCP CouncilIT & Software£813K30/09/2023 Supply of Cloud-Based Omnichannel Contact Centre Solution to Bournemouth Christchurch and Poole CouncilIT & Software£724K01/10/2023 Provision of Contact Centre Platform Solution for Kingston and Sutton CouncilsIT & Software£580K01/12/2022

Who they win it from

Their biggest government buyers and how much of their work each one is.

Coming up

Contracts that end soon and may go back out to tender.

Contracts ending in the next three years2 contracts · £1.4M

The next one ends November 2026 at The Royal Borough of Kingston upon Thames.

Recompete radar

2 expiring in 12mo

Contracts nearing the end of their term. Some may go back out to tender when they expire.

Provision of Contact Centre Platform Solution for Kingston and Sutton Councils

Expires in 22d£580K

The Royal Borough of Kingston upon Thames Provision of Cloud Contact Centre Services to Ofsted

Expires in 12mo£810K

About them

Company details, where they work and the names they trade under.

Also traded asPuzzel Limited, Puzzel Ltd

Open tenders that match their work

Procurement of Unified Communications Telephony and Contact Centre SystemCloses 30 NovIT & Software Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)Closes 31 MarIT & Software Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PoliceCloses 17 NovPublic Safety & Security Replacement of Corporate Telephony and Contact Centre (CCaaS) – Link GroupCloses 23 NovIT & Software Voyager Intelligent Document Management System Contract — G-Cloud 14 (RM1557.14) Lot 2Closes 30 NovIT & Software Flexible Employee Benefits Administration Service and Cloud Platform – Ofcom (from July 2027)Closes 30 NovIT & Software Spark — The Technology Innovation MarketplaceCloses 16 FebIT & Software Crown Commercial Service DPS for Learning and Training Services to UK Public Sector – ends 27/10/2028Closes 27 OctEducation & Training Supported Living Open Framework — East Riding of Yorkshire CouncilCloses 30 MarPublic Services & Welfare Spark – Technology Innovation Marketplace DPS for Public Sector Procurement (extended to 15/11/2026)Closes 13 FebIT & Software Provision of ICT Products, Services and Solutions Framework for Education – Nexus Multi Academy TrustCloses 11 NovIT & Software British Council Global Colleague Experience Platform for ~8,500 Staff in 100+ CountriesCloses 23 NovIT & Software

GovMarket

We do the hard work.
You win the work.

We find the tenders, read the documents and track who wins, so your time goes on bids you can win.

–open IT and software tenders right now

–new in the last 7 days

–contracts awarded in the last 12 months

7 days free, then £36/GBP per month