Yorkshire Ambulance Service NHS Trust awarded contract to MIS Emergency Systems for an integrated Common CAD system

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Yorkshire Ambulance Service NHS Trust awarded a contract to MIS Emergency Systems for the provision of an integrated Common Computer Aided Dispatch (CAD) solution.

The award was published as a UK-5 Voluntary Ex Ante Transparency (VEAT) Notice and used the Negotiated Procedure Without Prior Publication under Section 41 of the Procurement Act 2023.

The contract unified YAS’s existing 999 and 111 CAD systems into a single interoperable platform, with an option to include Patient Transport Services (PTS) at a later stage.

YAS described the CAD system as critical to the safe, efficient, and legally compliant operation of emergency (999), urgent (111), and non-emergency (PTS) ambulance services.

At the time of award, the service lines operated on three different CAD platforms: 999 on MIS Emergency Systems (via Softcat PLC), 111 on Advanced Business Software and Solutions Ltd (Adastra), and PTS on Cleric Computer Services.

After comprehensive internal governance reviews, strategic planning sessions, and market assessments, YAS determined that MIS Emergency Systems was the only viable supplier capable of delivering the requirement within acceptable timeframes, risk thresholds, and financial parameters.