Tender: Supply, Installation and Support of On‑Bus Destination Displays and AVA System for South Yorkshire Franchised Bus Fleet

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South Yorkshire Mayoral Combined Authority is seeking a supplier for the design, supply, installation, commissioning, integration, maintenance and support of on‑bus destination display equipment and an audio visual announcement (AVA) system for the South Yorkshire franchised bus fleet, including the supporting back office and content management software. The requirement covers the whole franchised fleet of 723 vehicles (including school services, driver training and operator spares) with destination displays for all 723 vehicles plus a 2% spares allowance (738 display units) and AVA for all 723 vehicles; the assumed fleet mix is 35% single deck and 65% double deck. The fleet will be brought into service in three phases with Go Live Dates of 4 September 2027, 10 September 2028 and 10 September 2029 (estimated splits of approximately 406, 190 and 127 vehicles respectively), and the Authority may elect not to proceed with Phase 2 and/or Phase 3 with at least three months’ notice before the first purchase order for that phase. Equipment is expected to be fitted at vehicle manufacturers’ premises during build and ordered in batches against an agreed delivery and installation programme. The supplier must provide a fully maintained service for the contract term including remote monitoring and diagnostics, fault response and repair, spares, software and firmware updates, obsolescence management and a helpdesk. The solution must comply with the Public Service Vehicles (Accessible Information) Regulations 2023 and operate without dependency on the Authority’s separately procured AVL system or Vehicle Compute / IP Edge Gateway. The requirement is not divided into lots because destination display equipment and AVA are technically interdependent and draw from a single source of timetable, route and stop data. The Authority may order up to a maximum of 1,100 destination display units and up to a maximum of 1,100 AVA units during the contract at the tendered rates to allow for fleet growth and replacements (these are separate maximums and subject to the maximum contract value). The contract runs initially to 10 September 2032 with up to four further 12‑month extension periods at the Authority’s discretion to a maximum end date of 10 September 2036; the total stated value includes optional additional orders and extension periods.