Voluntary Early Intervention Back Pain Pilot for ESA Claimants
Awarded 05 Jul 2015
About
DEPARTMENT FOR WORK AND PENSIONS awarded a contract to Concordia Specialist Care Services Ltd for a small-scale feasibility pilot to test the concept of providing access to a telephone triage service and National Institute for Clinical Excellence (NICE) approved therapies prior to Work Capability Assessment (WCA), supporting ESA claimants with musculoskeletal conditions to move closer to, or return to work.
The therapies include physical, manual and psychological treatments such as exercise, physiotherapy and cognitive behavioural therapy (CBT).
The pilot aims to offer a new service and test the design detail of the intervention(s) and therapies (including eligibility and volumes offered), methods of tracking findings and the initial effects.
The provider is required to deliver a telephone triage service, work with ESA claimants to provide a combination of physical, manual and psychological therapies that meet NICE guidelines, provide a brief write up of the expected number of treatments for each claimant referred, work consistently with DWP and JCP, offer design and implementation insights, and collect feedback from claimants.
The contract value is AUD 99,944.
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