User Research Services for Acas Advisory and Good Practice Services Review
UK SHARED BUSINESS SERVICES LIMITED · Awarded contract
AwardedUser Research Services for Acas Advisory and Good Practice Services Review
Awarded 03 May 2017
Ended 9y 4mo ago2mo term
Awarded 3 May 2017Expired 29 June 2017
About
UK Shared Business Services Limited awarded a contract to IFF Research for user research services to support the review of Acas Advisory and Good Practice Services.
The research involved face-to-face interviews with users and potential users to understand their needs, decision-making stages, and pain points when seeking training and workplace advice, as well as a lab session with six users completing scenario-based tasks to assess the usability of the Acas website's training booking pages.
The contract value was AUD 23,685.
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User Research Services for Acas Advisory and Good Practice Services Review
Won by IFF Research · UK SHARED BUSINESS SERVICES LIMITED
£24Kawarded
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