Hanover Housing Association · Awarded contract

Awarded

Upgrade of Telecare Monitoring System Software by Hanover Housing Association

Awarded 30 Sep 2017

View live tenders

Awarded30 Sep 2017

Value£430,000.00

SupplierVolt Delta International

AgencyHanover Housing Association

RegionUnited Kingdom

CategoryIT & Software

Ended 4y 1mo ago5y term

Awarded 30 Sept 2017Expired 29 Sept 2022

About

Hanover Housing Association awarded a contract to Volt Delta International for the upgrade of its telecare monitoring system software.

The upgrade aimed to align with Hanover's telephony and data centre infrastructure requirements amid an office relocation in 2018, introduce modern ways of working with greater automation for Hanover on Call agents and support team, and future-proof the service to enable expansion to third-party service provision.

The contract value was £430,000, with a term of 3 years and options to extend for one year plus one year, for a maximum of 5 years.

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2 new IT and software tenders

Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security · Closes 27 Nov 2026

Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security · Closes 6 Nov 2026

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