Transactional Print and Mail Services for DWP Customer Communications
DEPARTMENT FOR WORK AND PENSIONS · Awarded contract
AwardedTransactional Print and Mail Services for DWP Customer Communications
Awarded 21 Apr 2015
Awarded21 Apr 2015
Value£47,930,000.00
SupplierWilliams Lea Limited
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 6y 7mo ago5y term
Awarded 21 Apr 2015Expired 20 Apr 2020
About
The Department for Work and Pensions awarded a contract to Williams Lea Limited for large-scale transactional bulk printing, mail sorting, and presentation of customer letters and internal reports for distribution into the postal network.
The contract, valued at £47,930,000, covers mainland UK and Northern Ireland and includes extraction and manipulation of customer-specific data, printing of software-generated documents, enveloping with inserts, mail sorting, and despatch preparation.
A small percentage of insert printing is for customers in Northern Ireland.
The procurement was conducted by Crown Commercial Services on behalf of DWP and managed electronically via HM Revenue & Customs e-Sourcing Suite.
DWP reserved the right to undertake an e-auction but decided not to for this procurement.
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