Tenant Satisfaction Survey Services Awarded to MEL Research Ltd by Midland Heart
Awarded 01 Sep 2024
About
Midland Heart awarded a contract to MEL Research Ltd for tenant satisfaction survey services.
The contract involves conducting approximately 16,000 surveys per annum across eighteen service areas, including the Regulator of Social Housing's Tenant Satisfaction Measure (TSM) surveys.
The surveys aim to gather critical tenant satisfaction data to inform service improvements and measure performance across Midland Heart's core functions.
Ad-hoc surveys may also be conducted as required.
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