Durham County Council · Awarded contract

Awarded

Talkative Enterprise Platform Licence via RM6116

Awarded 21 May 2026

View live tenders

Awarded21 May 2026

Value£31,950.00

SupplierMaintel Europe Limited

AgencyDurham County Council

RegionNorth East

CategoryIT & Software

Expires in 6mo12mo term, 47% elapsed

Awarded 21 May 2026Expires 20 May 2027

About

Durham County council requires the renewal of annual Talkative enterprise licence (including AI licence) to allow Customer Service and frontline digital interactivity to continue for DCC customers, therefore due to the short nature of this contract, it was identified that liaising directly with the incumbent provider via RM6116 was the most suitable RtM.

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