Supply of Integrated Communication Control System and Contact Management Solution for Dyfed Powys Police

Awarded 01 Dec 2021

View live tenders
Awarded01 Dec 2021
Value£3,580,851.00
RegionWales
CategoryPublic Safety & Security
Expires in 5y 1mo10y term, 49% elapsed
Awarded 1 Dec 2021Expires 30 Nov 2031

Police and Crime Commissioner for Dyfed Powys awarded a contract to AIRWAVE SOLUTIONS LIMITED for an Integrated Communication Control System (ICCS) and Contact Management Solution, including a telephony platform, for the Force Control Room at Headquarters in Carmarthen.

The cloud-based solution supports multichannel voice and digital communications, interfaces with the Airwave radio network and Cisco Call Manager, and provides full voice recording and playback.

It is also available at a secondary site in Ammanford for backup, training, and business continuity.

The contract, valued at AUD 3,580,851, includes service management support for the 24x7x365 operation.

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