Supply of Integrated Communication Control System and Contact Management Solution for Dyfed Powys Police
Awarded 01 Dec 2021
About
Police and Crime Commissioner for Dyfed Powys awarded a contract to AIRWAVE SOLUTIONS LIMITED for an Integrated Communication Control System (ICCS) and Contact Management Solution, including a telephony platform, for the Force Control Room at Headquarters in Carmarthen.
The cloud-based solution supports multichannel voice and digital communications, interfaces with the Airwave radio network and Cisco Call Manager, and provides full voice recording and playback.
It is also available at a secondary site in Ammanford for backup, training, and business continuity.
The contract, valued at AUD 3,580,851, includes service management support for the 24x7x365 operation.
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