Critical Communications Infrastructure Framework for North East Police & Fire Services
Yorkshire and Humber Police Procurement (Y&HPP) · Awarded contract
AwardedCritical Communications Infrastructure Framework for North East Police & Fire Services
Awarded 21 Dec 2020
Awarded21 Dec 2020
Value£50,000,000.00
SupplierAirwave Solutions Ltd
RegionNorth East
CategoryPublic Safety & Security
Ended 11mo ago5y term
Awarded 21 Dec 2020Expired 20 Dec 2025
About
Yorkshire and Humber Police Procurement (Y&HPP) awarded a contract to Airwave Solutions Ltd for the replacement and introduction of critical communications infrastructure for the North East Police & Fire Services.
The five-year framework covers an Integrated Communication Control System (ICCS), critical telephony infrastructure, call recording system, Customer Relationship Management (CRM) system, ongoing support and maintenance for legacy systems, and solution integration services.
These systems are essential for answering and responding to 999 and 101 calls, tasking officers over the Airwave radio network, recording communications for evidential purposes, and managing face-to-face, digital, and telephony interactions.
The contract value is £50,000,000.
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