Supply of Helpdesk System to Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust · Awarded contract
AwardedSupply of Helpdesk System to Nottingham University Hospitals NHS Trust
Awarded 31 Mar 2024
Awarded31 Mar 2024
Value£35,700.00
RegionUnited Kingdom
CategoryIT & Software
Ended 1y 7mo ago12mo term
Awarded 31 Mar 2024Expired 30 Mar 2025
About
Nottingham University Hospitals NHS Trust awarded a contract to Freshworks Technologies UK Limited for the supply of a helpdesk system.
The system, Freshworks' omnichannel customer-support platform, includes FreshDesk (Email, Social), FreshChat (chat), FreshCaller (telephony), and Freddy (AI/BOTS).
It enables teams to deliver exceptional customer support through better customer visibility, increased productivity, team collaboration, and richer reporting.
The contract value was 35,700 AUD.
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Supply of Helpdesk System to Nottingham University Hospitals NHS Trust
Won by Freshworks Technologies UK Limited · Nottingham University Hospitals NHS Trust
£36Kawarded
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