Supply of Externally Hosted Claims Management Solution for Derbyshire County Council
Awarded 03 Jun 2021
About
Derbyshire County Council awarded a contract to Alphatec Software for the supply of an externally hosted claims management solution.
The solution integrates with Council systems to ensure interoperability and achieve efficiencies through predefined workflows.
Key deliverables include generating, storing, and managing documentation; importing data from electronic claim forms; recording incidents and claims; secure data transmission; exporting records and reports; full reserve history; payment and recovery recording; comprehensive search; automatic and pop-up alerts; linking claims; claims dashboard with workflows; time lag tracking; system administrator permissions and workflow creation; multiple client setup; comprehensive reporting suite; benchmarking; auto-generated reports; and full audit trails of user activity.
The contract value is AUD 450,000.
The tender was advertised through OJEU with the notice submitted on 19th October 2020.
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