Staffordshire County Council · Awarded contract
Awarded

Supply of Cloud-Based Contact Centre Telephony System for South Staffordshire District Council

Awarded 27 Nov 2023

View live tenders
Awarded27 Nov 2023
Value£190,000.00
RegionWest Midlands
CategoryTelecommunications
Expires in 1y 1mo4y term, 74% elapsed
Awarded 27 Nov 2023Expires 26 Nov 2027

Staffordshire County Council awarded a contract to Charterhouse Voice & Data Limited for the provision of a cloud-based contact centre telephony system for South Staffordshire District Council.

The solution enables customers of the District of South Staffordshire to call and be directed to an appropriate Customer Services team member.

The contract was called off from the Crown Commercial Services G Cloud 13 Framework and is valued at £190,000.

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Other similar contracts12

Supply of Contact Centre Telephony Platform to South Staffordshire CouncilIT & SoftwareGamma Telecom Ltd
$140,000
Supply of Contact Centre Telephony via G-Cloud 14 Framework to Cheshire West and Chester Borough CouncilTelecommunications8x8 UK Ltd
$396,926
Supply of Cloud-Based Contact Centre Solution to Teignbridge District CouncilIT & SoftwareBusiness Systems (UK)
$462,120
Supply of Contact Centre and Telephony System to Lichfield District CouncilIT & Software8x8 UK Limited
$148,732.46
Provision of Cloud Contact Centre Telephony Software System to Folkestone and Hythe District CouncilIT & SoftwareAmillan Ltd
$336,800
Supply of Cloud Telephony Support Desk Solution to Staffordshire and Lancashire Commissioning Support UnitTelecommunicationsDigital Space Cloud Services Ltd
$80,839.6
Supply of Cloud-Hosted Telephony SaaS Platform to Sheffield City CouncilIT & SoftwareContent Guru Ltd
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Supply of Corporate and Contact Centre Telephony Solution to West Berkshire CouncilTelecommunicationsSouthern Communications Corporate Solutions Ltd
$303,131.96
Supply of Email Communications Platform to Staffordshire County CouncilIT & SoftwareForfront Ltd
$75,650
Digital Strategy & Cloud-Enabled Digital Transformation Consultancy for South Staffordshire CouncilIT & SoftwareStrategy IT Limited
$600,000
Supply of Contact Centre Telephony to Lichfield District CouncilTelecommunications8x8 UK Ltd
$300,966
Supply of Cloud-Based Contact Centre Telephony SaaS to Warwickshire County CouncilIT & SoftwareBritannic Technologies Ltd
$755,034.31

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