London Borough of Merton · Awarded contract
Awarded

Robotic Process Automation Pilot for Adult Social Care Financial Assessments by London Borough of Merton

Awarded 19 Sep 2021

View live tenders
Awarded19 Sep 2021
Value£231,950.00
RegionUnited Kingdom
CategoryIT & Software
Ended 3y 2mo ago1y 12mo term
Awarded 19 Sept 2021Expired 18 Sept 2023

London Borough of Merton awarded a contract to Agilisys Limited for a Robotic Process Automation (RPA) pilot to test the deployment of RPA in the financial assessment processes of the Adult Social Care unit.

The pilot involved the Financial Assessment Team, which comprised three assessors, one administrative officer, and a manager.

The team receives financial assessment referrals from various sources, including the Adult Social Care team (Social Workers, First Response team, Reablement team), hospitals, and direct requests from clients or their family members.

The contract, valued at £231,950, was procured via a G-Cloud 12 call-off.

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