Revenues and Housing Benefits Processing Support Service Awarded to Capita Business Services Ltd by London Borough of Harrow
London Borough of Harrow · Awarded contract
AwardedRevenues and Housing Benefits Processing Support Service Awarded to Capita Business Services Ltd by London Borough of Harrow
Awarded 31 Mar 2025
Awarded31 Mar 2025
Value£9,551,662.00
SupplierCapita Business Services Ltd
AgencyLondon Borough of Harrow
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 7y 5mo9y term, 18% elapsed
Awarded 31 Mar 2025Expires 30 Mar 2034
About
London Borough of Harrow awarded a contract to Capita Business Services Ltd for revenues and housing benefits processing support services.
The service involves remotely processing defined work types primarily by electronic means, excluding telephone calls and customer enquiries except when contacting customers to clarify or request information.
The contract covers processing for 96,600 Council Tax properties, 5,500 Business Rates properties, 8,000 Housing Benefit claimants, and 12,800 Council Tax Support claimants.
The contract value is AUD 9,551,662, with an initial term of 60 months and options to extend for 36 months and then 12 months at the Council's discretion.
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Revenues and Housing Benefits Processing Support Service Awarded to Capita Business Services Ltd by London Borough of Harrow
Won by Capita Business Services Ltd · London Borough of Harrow
£9.6Mawarded
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