Research on SME Use of OCS vs Fixed and Mobile Voice Calls
OFCOM · Awarded contract
AwardedResearch on SME Use of OCS vs Fixed and Mobile Voice Calls
Awarded 04 Feb 2025
Ended 1y 4mo ago5mo term
Awarded 4 Feb 2025Expired 29 June 2025
About
OFCOM awarded a contract to Strat7 Limited, trading as Jigsaw Research, for research exploring the use and perceptions of OCS, including voice-only and video calls, in an SME business context.
The research compared OCS to traditional fixed and mobile voice services to understand the place and function of both OCS and traditional telecoms services in the voice calls markets, and examined how perceptions and use have changed among SME businesses, particularly since the 2021 WVMR.
The contract value was AUD 104,995.
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Research on SME Use of OCS vs Fixed and Mobile Voice Calls
Won by Strat7 Limited, trading as Jigsaw Research · OFCOM
£105Kawarded
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IUS Programme RFI — VOX NOVA Fixed Voice OFFICIAL (FVO) and Enterprise Voice (EV) (RFI Questionnaire due 12 Aug 2026)Telecommunications · Closes 31 Jan 2027
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