Renewal of Workforce Management Software for Orbit Group's Customer Care Team
ORBIT GROUP LIMITED · Awarded contract
AwardedRenewal of Workforce Management Software for Orbit Group's Customer Care Team
Awarded Unknown
AwardedNot specified
Value£0.00
SupplierBUSINESS SYSTEMS (U.K.) LIMITED
AgencyORBIT GROUP LIMITED
RegionUnited Kingdom
CategoryIT & Software
About
Orbit Group Limited awarded a contract to Business Systems (U.K.) Limited for the renewal of a workforce management platform used by its Customer Care Team, covering forecasting, scheduling, adherence management, reporting, and employee self-service.
The renewal maintains service continuity and preserves access to enhancements and support.
The solution was direct awarded through Framework Network Services 3 RM6116 Lot 4c: Contact Centre Solutions, identified as best value for money.
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Renewal of Workforce Management Software for Orbit Group's Customer Care Team
Won by BUSINESS SYSTEMS (U.K.) LIMITED · ORBIT GROUP LIMITED
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Orbit Group Dynamic Purchasing System for Lift Replacement, Upgrades and Installations — Midlands, East & South (4 years 2 months)Construction · Closes 31 Mar 2028
Replacement HR System Implementation and Managed UK Payroll Service – Look Ahead Care, Support & HousingIT & Software · Closes 20 Nov 2026
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